{"title":"Refund policy Products Ineligible for Exchanges\/Refunds","description":"\u003cp\u003eThe following items are not eligible for returns or exchanges:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eChange of mind\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eItems returned after 7 days from the delivery date\u003c\/li\u003e\n\u003cli\u003eOpened, damaged, or used items\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFinal Sale Items\u003c\/li\u003e\n\u003cli\u003eGift Cards\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eItems purchased on sites other than \u003ca data-uw-original-href=\"https:\/\/palacebeauty.com\" data-uw-rm-brl=\"PR\" href=\"https:\/\/palacebeauty.com\/\"\u003eKSKINLABBYJ.COM\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eItems mailed without prior notice to our customer service team\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease note that the actual colors may slightly differ from the photos depending on your device and individual skin tones. You are always welcome to\u003cspan\u003e \u003c\/span\u003e\u003ca data-uw-original-href=\"https:\/\/palacebeauty.com\/pages\/contact\" data-uw-rm-brl=\"PR\" href=\"https:\/\/palacebeauty.com\/pages\/contact\"\u003evisit our stores\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003eto test products of interest and make informed shopping decisions.\u003c\/p\u003e\n\u003cp\u003eIngredients subject to change at manufacturer's discretion. For the most complete and up-to-date list of ingredients, please refer to product packaging.\u003c\/p\u003e\n\u003cp\u003eIf you have any questions about your order or our policy, please feel free to contact our\u003cspan\u003e \u003c\/span\u003e\u003ca data-uw-original-href=\"https:\/\/palacebeauty.com\/pages\/contact\" data-uw-rm-brl=\"PR\" href=\"https:\/\/palacebeauty.com\/pages\/contact\"\u003ecustomer service team\u003c\/a\u003e.\u003c\/p\u003e\n\u003ch3 data-uw-rm-heading=\"prs\"\u003e\u003cstrong\u003eHow to Initiate a Return:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cb\u003eHow to Return\u003cspan\u003e \u003c\/span\u003eOnline Orders by Mail (Return Shipping Fee Applies):\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eCustomers are responsible for the return shipping fees unless the return is due to a defective product or a shipping error. To begin the return process, please reach out to jjhch0110@gmail.com. Once you receive your return label, follow the instructions below.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e1.   Print the order confirmation email. Put the printout inside the package.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003e2.   Pack your return items in the original product packaging. Please be sure that the package is packed and taped securely.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003e3.  Peel off the pre-paid shipping label and attach it to the parcel over the prior delivery information. Using the label provided will guarantee a refund in the event of loss during delivery to our warehouse.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003e4.  Drop off your package at a UPS drop-off location. Contact UPS to find your nearest drop-off location. UPS: 1.800.PICK-UPS\/1.800.742.5877 or at \u003c\/span\u003e\u003ca data-uw-original-href=\"http:\/\/www.ups.com\/\" data-uw-rm-brl=\"PR\" title=\"http:\/\/www.ups.com\/\" href=\"http:\/\/www.ups.com\/\" class=\"a-link\"\u003ewww.ups.com\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYou can also leave the package at your place of employment if you have a UPS pick-up there. If a pick-up is scheduled with UPS customer service, the customer must pay the pick-up cost.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003e5.   Once your package reaches us, please allow up to 7 business days (depending on peak times) for your return to be processed. \u003c\/span\u003e\u003cspan\u003eWe ask that items are returned clean, unopened, unused, and with its original packaging. All final sale items cannot be returned. When your return has been accepted, your refund will be issued and you will receive a confirmation email.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCustomers are responsible for the return shipping fees unless the return is due to a defective product or a shipping error. To begin the return process, please reach out to\u003cspan\u003e jjhch0110@gmail.com\u003c\/span\u003e\u003c\/p\u003e","products":[],"url":"https:\/\/www.kskinlabj.com\/collections\/refund-policy-products-ineligible-for-exchanges-refunds.oembed","provider":"K Skin Lab","version":"1.0","type":"link"}